1. Has the magazine had enough time to ship? Please allow up to 4 weeks for delivery.

2. Is your subscription current? Please look at the mailing label on your last magazine. There will be a set of numbers after your name in parenthesis. This will be your subscriber number. The number following that will be your expiration date. If your label reads 4/5/09, then the April/May 2009 will be your last issue.

3. Have you moved and neglected to contact the office of Oliver Heritage? It is highly unlikely that the post office will forward the magazine to your new address. Instead they tear the cover off of the magazine, mail it back to us, charge us 75 cents and then tell us the magazine is undeliverable. If you have moved and not contacted our office prior to a mailing, you will have to purchase a replacement issue.

4. If you are current, have not moved, and have not yet received an issue 4 weeks after a mailing, then we will consider your magazine missing in action. It was lost by the USPS or your mail carrier is an undercover Oliver collector. Please contact the office at 866-552-6085 and we will gladly send you a replacement.